Cookbooks / Cross-cutting cookbook

OTIF: promise to proof

Accelerator for operating in the EDAVEN hub

A delivery only counts as OTIF when there is a versioned promise, proof of execution and a reconciled effect.

A ready starting point for your industry

The cookbook is the offer version of the knowledge on this topic: it comes from the BoK, is implemented by Services with the CoE and starts running in the EDAVEN fabric, with people and agents working together.

The knowledge
BoK. Method, decisions, recipes and data for the topic, ready to adapt to your case.
The implementation
Services. The Arcogi team and the CoE apply the recipes to your case, as contracted.
Where the operation runs
The fabric. Data Ready, Organization and Agents and Decision Intelligence, as the case requires, with people and agents.

What the market is facing

Customers demand complete, on-time delivery, and the contract carries a penalty. Measuring OTIF only matters when “delivered” has proof.

Pains the cookbook solves

Each pain has an answer in recipes applicable to your case.

What it costs today: Each area measures OTIF its own way.

What the cookbook changes: A single definition of promise, window and quantity.

What it costs today: Failures noticed only after the complaint.

What the cookbook changes: Early detection of risk and recovery alternatives.

What it costs today: Penalties and cost with no reconciliation.

What the cookbook changes: Reconciliation between promise, proof, cost and penalty.

Executive view

Decisions gain method, indicators defined beforehand and a reading of the effect afterwards.

Recipes in the cookbook

  • Version order, contract, SLA and promise
  • Qualify availability and capacity
  • Detect early risk of failure
  • Compose recovery alternatives
  • Choose and authorize the recovery action
  • Record execution and proof of confirmation
  • Reconcile promise, proof, cost and penalty
  • Measure effect, root cause and learning

What your leadership receives

  • Prioritized decisions, with an owner and a baseline.
  • Recipes applied to your case, first in shadow operation.
  • Indicators defined beforehand and measured afterwards.
  • The proposal for the next step, with an exit criterion.

Technical view

Which data goes in, how the recipe is organized and where it connects.

Data and source systems

  • Orders and contracts with SLAs
  • Dispatch and delivery events
  • Confirmation of receipt
  • Cost and penalties

Connections

Open to adapters and connectors with the ecosystems you already use, such as Snowflake, Databricks, AWS, GCP, Microsoft and others. Connections are defined in each project.

What comes with each recipe

  1. Problem and decisionGoal, context, alternatives and expected result.
  2. Data and indicatorsSources, definitions, quality and starting reference.
  3. People and agentsOwners, activities and approvals.
  4. Application and evidenceAdaptation roadmap, tests, exceptions and measurement.

How to start

From the first case to continuous operation, a ladder with an exit criterion at each step.

  1. Organize and govern what already runs

    Organization & Agents

    Organize and govern the agents that already exist, each with an owner, an accepted limit and a record of every act.

  2. Structure the first case

    VÉRTICE Executivo

    A critical decision is read end to end: data, owners and baseline. It ends with the chosen recipes and the proposal for the next step.

  3. Apply a capability

    Decision Sprint

    One to three recipes run in shadow operation, beside the human decision, on the baseline.

  4. Operate and follow

    MDC · Managed Decision Cell

    The recipes start operating under supervision, and the effect is tracked against the baseline.

Recipes guide adaptation and supervised implementation. Scope, integrations and acceptance criteria are defined in the proposal; examples and screens use synthetic data.

Which part of your operation needs to move forward?

Start with a recurring decision or an outcome that matters. Together we identify the data, people and first capability required.