Cookbooks / Sector cookbook

Pharma: retail and distribution

Accelerator for operating in the EDAVEN hub

Pharmaceutical operations organized into data and decisions: purchasing, lot, inventory, dispensing, distribution, returns and recall.

A ready starting point for your industry

The cookbook is the offer version of the knowledge on this topic: it comes from the BoK, is implemented by Services with the CoE and starts running in the EDAVEN fabric, with people and agents working together.

The knowledge
BoK. Method, decisions, recipes and data for the topic, ready to adapt to your case.
The implementation
Services. The Arcogi team and the CoE apply the recipes to your case, as contracted.
Where the operation runs
The fabric. Data Ready, Organization and Agents and Decision Intelligence, as the case requires, with people and agents.

What the market is facing

Pharmacies and distributors deal with expiry, lots, traceability and health regulation while pursuing availability and margin. A supply or lot failure costs sales and trust.

Pains the cookbook solves

Each pain has an answer in recipes applicable to your case.

What it costs today: The right medicine out of stock and short-dated medicine piling up.

What the cookbook changes: Replenishment and expiry recipes that prioritize purchase, transfer and clearance.

What it costs today: Distribution that fails on complete, on-time delivery.

What the cookbook changes: OTIF recipes that link promise, execution and proof of delivery.

What it costs today: Lot discrepancies, returns and recalls that are hard to trace.

What the cookbook changes: Recipes that organize lot, deviation and complaint with the full history.

Executive view

Decisions gain method, indicators defined beforehand and a reading of the effect afterwards.

Decisions it organizes

  • Pharmacy retail: replenishment, expiry and availability
  • Distribution: allocation, chain exceptions and quarantine
  • Commercial and finance: margin, divergence and reconciliation
  • Safety and regulation: lot, deviation, complaint and recall

What your leadership receives

  • Prioritized decisions, with an owner and a baseline.
  • Recipes applied to your case, first in shadow operation.
  • Indicators defined beforehand and measured afterwards.
  • The proposal for the next step, with an exit criterion.

Technical view

Which data goes in, how the recipe is organized and where it connects.

Data and source systems

  • Sales and dispensing
  • Inventory by lot and expiry
  • Purchasing, invoices and distribution
  • Price, margin and returns

Connections

Open to adapters and connectors with the ecosystems you already use, such as Snowflake, Databricks, AWS, GCP, Microsoft and others. Connections are defined in each project.

What comes with each recipe

  1. Problem and decisionGoal, context, alternatives and expected result.
  2. Data and indicatorsSources, definitions, quality and starting reference.
  3. People and agentsOwners, activities and approvals.
  4. Application and evidenceAdaptation roadmap, tests, exceptions and measurement.

How to start

From the first case to continuous operation, a ladder with an exit criterion at each step.

  1. Organize and govern what already runs

    Organization & Agents

    Organize and govern the agents that already exist, each with an owner, an accepted limit and a record of every act.

  2. Structure the first case

    VÉRTICE Executivo

    A critical decision is read end to end: data, owners and baseline. It ends with the chosen recipes and the proposal for the next step.

  3. Apply a capability

    Decision Sprint

    One to three recipes run in shadow operation, beside the human decision, on the baseline.

  4. Operate and follow

    MDC · Managed Decision Cell

    The recipes start operating under supervision, and the effect is tracked against the baseline.

Recipes guide adaptation and supervised implementation. Scope, integrations and acceptance criteria are defined in the proposal; examples and screens use synthetic data.

Which part of your operation needs to move forward?

Start with a recurring decision or an outcome that matters. Together we identify the data, people and first capability required.